Our products are manufactured by skilled artisans. Every piece is unique, put through stringent quality checks, and is carefully selected before putting on the web-store. That is why you may notice that for most of the items we have only one unit in stock. Once sold, it is very likely that the same product may not be available again, as that design can not be re-produced.
We do not accept any returns or exchanges on our products. However, in the unlikely event that your product arrives damaged or you receive the wrong piece, please contact us at ethnicsilverart@gmail.com within 2 hours of receiving your order and we will help you exchange your purchase. These are pieces of jewelry, and we do not accept as returns any used items.
HOW DO YOU EXCHANGE? You will have to self-ship the product(s) back to us. The same is subject to your returns being inspected and quality checked on receipt at our store. In case of self-ship, please write us a mail on ethnicsilverart@gmail.com for address details. Once we receive the product/s, our team will inspect the damage and once authorized, we will gladly offer you store credit.
PLEASE NOTE- 1. Items that you return should not be used, washed, altered/tampered or soiled 2. All original packing, labels, tags, jewelry care cards etc. should be intact 3. All Handcrafted jewelry have minor irregularities which add to the overall uniqueness of the piece. Please allow for these slight variation as no two pieces of handmade jewelry can be identical 4. We have made every possible effort to accurately display colors as they appear on the Site. However, as computer monitors vary, we cannot guarantee display of any color to be completely accurate as seen by you on your monitor screen
CANCELLATIONS We shall not be able to process the cancellation if the order/orders are processed.
This Website is owned and operated by Ethnic Silver Art. By using our Website, you accept these Terms and Conditions in full; accordingly, if you disagree with these Terms and Conditions or any part of these Terms and Conditions, you must not use our Website. Ethnic Silver Art reserve the right to change these Terms and Conditions from time to time without any obligation to inform you, and it is your responsibility to look through them as often as possible. All rights, including copyright, on this Website are owned by or licensed to Ethnic Silver Art. Any use of this Website or its contents, including copying or storing it in whole or part is prohibited without the permission of Ethnic Silver Art